Reports of annotation issues on certified documents
Incident Report for Stavvy Status Page
Resolved
This incident has been resolved.
Posted Aug 19, 2022 - 02:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2022 - 01:20 UTC
Update
Engineering has confirmed a fix and is working to deploy it.
Posted Aug 18, 2022 - 23:43 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 18, 2022 - 20:49 UTC
Identified
The issue has been identified and our engineers are working on a fix.
Posted Aug 18, 2022 - 20:08 UTC
Investigating
Customers are reporting that on certified documents, text annotations are not visible. Our engineering team is investigating this issue.
Posted Aug 18, 2022 - 17:57 UTC
This incident affected: Stavvy Remote Meetings, eSignatures, and Notarization (Document eSigning, Remote Meetings).