Resolved -
This incident has been resolved.
Oct 21, 12:46 UTC
Update -
The AWS outage has been resolved and all relevant services in Stavvy are operational.
Oct 20, 22:43 UTC
Monitoring -
The AWS global outage continues to cause intermittent issues with various services in Stavvy. The ID verification has recovered.
Oct 20, 21:25 UTC
Update -
The AWS global outage continues to cause intermittent issues with various services in Stavvy. The ID verification portion of the verification process is not available. The KBA section is still functional at this time.
Oct 20, 19:33 UTC
Update -
The AWS global outage continues to cause intermittent issues with various services in Stavvy. The ID verification portion of the verification process is not available. The KBA section is still functional at this time.
Oct 20, 19:31 UTC
Update -
Services appear to be recovering, text messages are being sent and received, and meetings are being joined and finalized.
Oct 20, 16:19 UTC
Identified -
We understand the impact this issue is having on your operations and want to assure you that resolving this matter is our highest priority. Our cloud provider is actively working to mitigate this issue with urgency. While we do not have a definitive ETA at this time, we remain committed to full resolution and deeply appreciate your patience as we work through this situation.
Oct 20, 15:41 UTC